<div><a href="https://himalayas.app/companies/adventus">Adventus</a> is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.</div><div>We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.</div><div>With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.</div><div><div><h3>Key Responsibilities</h3></div><h3>IT Documentation Management</h3><ul><li>Develop, maintain, and govern a centralized IT documentation repository covering infrastructure systems, network topology, server configurations, and asset inventories.</li><li>Create and update standard operating procedures (SOPs), runbooks, technical guides, and architecture diagrams for all IT infrastructure components.</li><li>Establish and enforce documentation standards, templates, and version control practices across the IT team.</li><li>Conduct periodic reviews and audits of existing documentation to ensure accuracy, relevance, and compliance with organizational and regulatory requirements.</li><li>Manage document lifecycle processes including creation, approval, revision, and archival.</li></ul><h3>Infrastructure Operations Support</h3><ul><li>Assist in the installation, configuration, and maintenance of servers, networking equipment, storage systems, and related infrastructure.</li><li>Document change management activities, including system upgrades, patching schedules, and infrastructure modifications.</li><li>Support incident management processes by maintaining accurate records of incidents, root cause analyses (RCA), and resolution steps.</li><li>Collaborate with cross-functional IT teams to capture and translate technical knowledge into clear, structured documentation.</li></ul><h3>Process &amp; Compliance</h3><ul><li>Ensure IT documentation aligns with ITIL frameworks, ISO 27001, or other relevant standards adopted by the organization.</li><li>Support internal and external audits by preparing and presenting accurate, up-to-date documentation packages.</li><li>Identify documentation gaps and proactively develop materials to address operational and compliance risks.</li></ul><h3>Stakeholder Collaboration</h3><ul><li>Liaise with system administrators, network engineers, security teams, and business units to gather technical information for documentation purposes.</li><li>Provide guidance and training to IT staff on documentation tools, standards, and best practices.</li><li>Prepare reports and dashboards on documentation coverage and status for IT management review.</li></ul><div><h3>Requirements</h3></div><h3>Education</h3><ul><li>Bachelor's degree in information technology, Computer Science, Computer Engineering, or a