Implementation Specialist (Variable Ops experience required)
Tekion
Job Description
Headquarters: Remote, United States
URL: http://tekion.com
About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Job Introduction
The Implementation Specialist for Variable operations (internal title Business Solutions Analyst I) supports the delivery and implementation of scalable solutions within Tekion’s Professional Services organization. This role assists with gathering business requirements, documenting processes, supporting configuration, and contributing to testing efforts. The ideal candidate is detail-oriented, analytically minded, and motivated to learn how technology can improve operational efficiency and customer experience.
Key Role & Responsibilities
Assist in collecting and analyzing business and functional requirements to support solution development
Document current- and future-state business processes, workflows, and system interactions
Collaborate with cross-functional teams to identify pain points and recommend areas for improvement
Participate in system configuration, testing, and user acceptance activities
Support the creation of user documentation, process flows, and training materials
Maintain project deliverables and assist in tracking milestones and timelines
Perform basic data analysis to support solution design and post-implementation success
Basic Qualifications
Position requires 90% travel
Position requires 2-4 years of experience implementing Automotive Variable Operations (Retail & Accounting) software
Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
Basic proficiency with Microsoft Excel and process mapping tools such as Lucidchart or Visio
Familiarity with enterprise systems (e.g., CRM, ERP, PSA tools) is a plus
Strong written and verbal communication skills
Willingness to learn project delivery methodologies and enterprise business platforms
Perks & Benefits
Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Great benefits in