Head of Revenue Operations
Choco
Job Description
<p style="min-height:1.5em">Join Choco, where we build and own solutions that reshape a broken food system.</p><p style="min-height:1.5em">The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data.</p><p style="min-height:1.5em"><br />At Choco, we’re changing that. We build software used daily by food distributors and their customers to run their business. It automates orders, reduces errors, and helps operations run faster and more reliably. Because it’s embedded in daily operations, our SaaS platform has immediate, real-world impact, on efficiency, margins, and how businesses run day to day.</p><p style="min-height:1.5em">As <strong>Head of Revenue Operations</strong>, you will build and lead the commercial operating engine that enables sustainable, predictable growth across the business.</p><p style="min-height:1.5em">You will own the systems, processes, planning rhythms, and performance infrastructure that connect strategy to execution. You will be expected to identify gaps, make clear decisions, and drive execution, creating the operational backbone that will allow Choco to grow efficiently and with confidence. Success in this role means establishing a world-class revenue operations function that improves visibility, increases accountability, and helps turn commercial activity into predictable revenue outcomes.</p><p style="min-height:1.5em"></p><h2>What you'll do</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own the commercial operating architecture across systems, processes, forecasting, reporting, planning, and compensation</p></li><li><p style="min-height:1.5em">Build and improve the infrastructure that supports the full revenue journey from lead generation through customer expansion</p></li><li><p style="min-height:1.5em">Rebuild and simplify fragmented systems, workflows, and reporting foundations to create a more reliable operating model</p></li><li><p style="min-height:1.5em">Create a trusted source of truth across sales, marketing, finance, and analytics teams</p></li><li><p style="min-height:1.5em">Lead cross-functional initiatives that improve execution, accountability, and decision-making across the commercial organization</p></li><li><p style="min-height:1.5em">Develop and raise the standards of the Revenue Operations function while coaching existing operators</p></li><li><p style="min-height:1.5em">Apply AI and automation pragmatically to eliminate manual work, improve insight quality, and increase operational leverage</p></li></ul><p style="min-height:1.5em"></p><h2>What you bring</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">5–6 years of Revenue Operations experience, including 2+ years leading the function within a B2B SaaS organization</p></li><li><p style="min-height:1.5em">Demonstrated success building and scaling
Skills