<h3>Role Overview</h3><p>Mercier Consultancy Group is seeking a French Speaking Fitbit Customer Support Specialist to serve as the primary point of contact for French-speaking Fitbit users, helping them get the most out of their health and wellness journey through expert guidance, empathetic support, and in-depth product knowledge.</p><h3>What You Will Do</h3><p>Deliver outstanding customer support to French-speaking Fitbit users via phone, email, and live chat, addressing inquiries related to fitness tracking, health monitoring features, and device functionality.</p><h3>Why It Might Be a Fit</h3><p>Native or fluent French language proficiency, a genuine passion for fitness, wellness, and delivering exceptional customer experiences, and strong communication and interpersonal skills are required for this role.</p><h3>Requirements</h3><ul><li>Native or fluent French language proficiency</li><li>Valid EU passport</li><li>A genuine passion for fitness, wellness, wearable technology, or health-oriented consumer products</li><li>Previous experience in customer support, technical helpdesk, or a client-facing service environment</li><li>Strong communication and interpersonal skills</li><li>Basic technical aptitude and comfort navigating mobile apps, digital platforms, and consumer electronics</li></ul><h3>Benefits</h3><ul><li>Competitive Monthly Salary</li><li>Fully Paid Training programme</li><li>Comprehensive Health Insurance coverage</li><li>Fully Paid Relocation Package</li><li>Monthly Performance Bonus</li><li>€1,500 Signing Bonus</li><li>A collaborative, multicultural work environment</li><li>Career development pathways</li><li>Ongoing wellness-industry exposure</li></ul><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>