<h3>Role Overview</h3><p>Mercier Consultancy Group is proud to present a Dutch-Speaking Video Streaming Customer Experts position in Bulgaria, offering Dutch-speaking professionals the opportunity to work remotely within Bulgaria for a leading name in the global streaming platforms industry. In this dynamic role, you will serve as a trusted point of contact for Dutch-speaking subscribers, helping them get the most out of their digital entertainment experience.</p><h3>What You Will Do</h3><p>Provide high-quality customer support to Dutch-speaking users of a premium video streaming platform via phone, email, and live chat channels. Assist subscribers with account management inquiries, troubleshoot and resolve technical issues, and guide customers through platform features.</p><h3>Why It Might Be a Fit</h3><p>Native or fluent Dutch language skills are essential for this role. Previous experience in customer service, technical support, or a related field is an advantage, particularly within the streaming platforms or digital media industry. Strong digital literacy and a genuine enthusiasm for streaming platforms, online entertainment, and emerging media technologies are required.</p><h3>Requirements</h3><ul><li>Native or fluent Dutch language skills (spoken and written)</li><li>Valid EU passport</li><li>Good working knowledge of English</li><li>Previous experience in customer service, technical support, or a related field</li><li>Strong digital literacy and a genuine enthusiasm for streaming platforms, online entertainment, and emerging media technologies</li></ul><h3>Benefits</h3><ul><li>Competitive Monthly Salary</li><li>Fully Paid Training programme</li><li>Comprehensive Health Insurance coverage</li><li>Fully Paid Relocation Package</li><li>Monthly Performance Bonus</li><li>Remote working arrangement within Bulgaria</li><li>A vibrant, multicultural team environment within a globally respected organisation</li></ul><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>