<h3>Company Overview</h3><p>Voted #1 <em class="Highlight ht009b4b20-24c9-489e-aaa5-57087f681439" style="font-style:inherit;">EHR</em> by PC Mag, <a href="https://himalayas.app/companies/wrs-health">WRS Health</a> delivers a fully integrated cloud based <em class="Highlight ht009b4b20-24c9-489e-aaa5-57087f681439" style="font-style:inherit;">EMR</em> and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including <em class="Highlight ht009b4b20-24c9-489e-aaa5-57087f681439" style="font-style:inherit;">EHR</em>, practice management, marketing, patient coordination and billing.</p><h3>Job Purpose and Role</h3><p>We are seeking an innovative Customer Relationship Management (CRM) Engineer who is passionate about building intelligent systems that transform marketing, sales, and customer engagement. This role is ideal for someone who thrives at the intersection of CRM architecture, <em class="Highlight htacec7843-9eb3-4a65-9b7c-8b58876d98e2" style="font-style:inherit;">AI</em>, automation, and data science. You will lead the design and implementation of <em class="Highlight htacec7843-9eb3-4a65-9b7c-8b58876d98e2" style="font-style:inherit;">AI</em>-powered workflows, autonomous agents, and scalable customer engagement processes that improve lead generation, qualification, nurturing, and sales execution.</p><p>If you're excited about agentifying marketing and sales operations using <em class="Highlight htacec7843-9eb3-4a65-9b7c-8b58876d98e2" style="font-style:inherit;">AI</em>, large language models, and advanced automation, we'd love to hear from you.</p><h3>Key Responsibilities:</h3><ul><li>Design, build, and optimize <em class="Highlight htacec7843-9eb3-4a65-9b7c-8b58876d98e2" style="font-style:inherit;">AI</em>-driven marketing and sales workflows within HubSpot CRM.</li><li>Develop autonomous <em class="Highlight htacec7843-9eb3-4a65-9b7c-8b58876d98e2" style="font-style:inherit;">AI</em> agents and chains of agents to automate customer engagement, lead qualification, follow-up, and internal sales operations.</li><li>Architect CRM automation that improves efficiency across the entire customer lifecycle.</li><li>Analyze customer and marketing data to uncover insights that improve campaign performance and sales conversion.</li><li>Collaborate with Marketing, Sales, Product, and Executive teams to implement data-driven growth strategies.</li><li>Design and maintain CRM data models, integrations, and reporting dashboards.</li><li>Build predictive models and <em class="Highlight htacec7843-9eb3-4a65-9b7c-8b58876d98e2" style="font-style:inherit;">AI</em> solutions that improve lead scoring, segmentation, and customer retention.</li><li>Evaluate and implement emerging <em class="Highlight htacec7843-9eb3-4a65-9b7c-8b58876d98e2" style="font-style:inherit;">AI</em> technologies that enhance CRM capabilities.</li><li>Ensure CRM data integrity, governance, and best pract