<h3><strong>Job Title: Community Manager</strong></h3><p><strong>Position Type:</strong> Full-Time, Remote<br><strong>Working Hours:</strong> U.S. Business Hours<br><strong>Location:</strong> LATAM or Africa Preferred (Remote)</p><h3><strong>About the Role</strong></h3><p>Our client is seeking a proactive, relationship-driven Community Manager to oversee and engage a private entrepreneur community of approximately 160 members. This role is centered around daily community engagement, relationship building, member satisfaction, and event coordination.</p><p>The Community Manager plays a critical role in fostering meaningful relationships, driving participation, and maintaining a professional, welcoming, and high-energy environment across the community. You will act as the bridge between members, helping create valuable connections while ensuring members remain engaged, supported, and satisfied.</p><p>This role is ideal for someone who is outgoing, highly organized, customer-service oriented, and naturally skilled at building relationships and facilitating conversations.</p><h3><strong>Responsibilities</strong></h3><h3><strong>Daily Community Engagement</strong></h3><ul><li>Actively manage and participate in daily conversations within Slack<br> • Initiate discussions, encourage participation, and maintain strong engagement levels<br> • Foster a welcoming, professional, and energetic community atmosphere<br> • Respond promptly to member questions, conversations, and requests<br> • Encourage meaningful discussions that strengthen member relationships</li> </ul><h3><strong>Relationship Building &amp; Member Connections</strong></h3><ul><li>Introduce members to one another based on shared interests, industries, or goals<br> • Facilitate peer-to-peer networking opportunities within the community<br> • Build strong relationships with members through proactive communication and engagement<br> • Serve as a connector who strengthens trust and collaboration across the community</li> </ul><h3><strong>Member Satisfaction &amp; Retention</strong></h3><ul><li>Conduct recurring member check-ins to gather feedback and assess satisfaction<br> • Identify disengaged members and proactively re-engage them<br> • Monitor churn indicators and support retention through relationship-building efforts<br> • Address concerns professionally while ensuring a positive member experience<br> • Continuously improve the member experience through feedback and observation</li> </ul><h3><strong>Event Coordination &amp; Community Experiences</strong></h3><ul><li>Coordinate member-facing events such as retreats, dinners, virtual meetups, and networking sessions<br> • Manage event logistics, scheduling, communication, and follow-through<br> • Support initiatives designed to deepen member relationships and increase engagement<br> • Ensure events deliver a smooth and high-quality experience for attendees</li> </ul><h3><strong>Engagement Tracking &amp; Reporting</strong></h3><ul><li>Track eng