JobHunter AI
Senior Program Manager, Dedicated Workplace Teams
Spring Health
Location
Germany
Work Mode
Remote
Type
Full-Time
Sector
Tech
First Seen
2026-07-06
Source
himalayas
Remote Germany Data Communications Healthcare Customer Service Deadline Unclear Remote
Job Description
<div class="content-intro"><h3><strong>Our mission: e</strong>liminating every barrier to mental health.</h3><p><a href="https://himalayas.app/companies/spring-health">Spring Health</a> is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.<br><br>Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, <a href="https://himalayas.app/companies/spring-health">Spring Health</a> reaches more than 170 million people worldwide through leading employers, health plans, and partners.<br><br>As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every <a href="https://himalayas.app/companies/spring-health">Spring Health</a> team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.</p></div><p>The Senior Program Manager, Workplace Teams leads program management for a dedicated customer onsite program, driving cross-functional collaboration, stakeholder alignment, and progress against customer commitments. This role requires strong operational judgment, comfort with ambiguity, and the ability to create structure and momentum across multiple teams. This is a full-time, remote role reporting to the Senior Manager, Clinical Operations &amp; Strategy. Travel is required and is expected to be up to 20-30%. </p><h3>What you'll do: </h3><ul><li>Lead program management for a dedicated onsite program, including planning, timelines, stakeholder alignment, and follow-through</li><li>Serve as the primary operational lead, ensuring progress against commitments, milestones, and service expectations</li><li>Drive clarity on priorities, owners, decision points, and next steps across workstreams</li><li>Maintain visibility into program progress, risks, and dependencies, and escalate issues as needed</li><li>Collaborate across Customer Success, Clinical Operations, Analytics, Marketing, Product, and other partners to support strong program management</li><li>Align stakeholders on timelines, dependencies, handoffs, and readiness needs</li><li>Review and integrate cross-functional inputs to ensure plans and materials reflect customer context and priorities</li><li>Serve as a trusted operational partner to customer contacts and support customer readiness, change management, and adoption</li><li>Partner on customer-facing reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments</li><li>Build and improve program management processes, tools, and operating rhythms to strengthen visibility, accountabi