<h3><strong>About <a href="https://himalayas.app/companies/parloa">Parloa</a></strong></h3><p><a href="https://himalayas.app/companies/parloa">Parloa</a>’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, <a href="https://himalayas.app/companies/parloa">Parloa</a>ns are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; <a href="https://himalayas.app/companies/parloa">Parloa</a> has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying <a href="https://himalayas.app/companies/parloa">Parloa</a> at scale. </p><h3><strong>About the role:</strong></h3><p data-start="156" data-end="487">As a <strong data-start="183" data-end="218">Lead/Senior Solution Engineer</strong>, you will play a central role in helping customers understand and realize the value of <a href="https://himalayas.app/companies/parloa">Parloa</a>’s conversational AI platform. You’ll guide prospects and customers through their technical journey, from discovery and solution design to validation and successful handover.</p><p data-start="489" data-end="683">This is your opportunity to operate at the intersection of technology and business, shaping how enterprises adopt agentic AI while influencing product direction through direct customer insight.</p><h3><strong>Areas of ownership:</strong></h3><ul><li data-start="717" data-end="902"><strong data-start="717" data-end="747">Technical Sales Ownership:</strong> Lead the technical aspects of the sales cycle, from discovery and solution design to validation through Proof of Value and Proof of Concept engagements.</li><li data-start="904" data-end="1069"><strong data-start="904" data-end="939">Solution Design &amp; Architecture:</strong> Design scalable, enterprise-ready solutions tailored to customer needs, ensuring feasibility and alignment with business goals.</li><li data-start="1071" data-end="1218"><strong data-start="1071" data-end="1093">Customer Advisory:</strong> Translate complex technical capabilities into clear business value, guiding both technical and non-technical stakeholders.</li><li data-start="1220" data-end="1384"><strong data-start="1220" data-end="1246">Account Collaboration:</strong> Partner closely with Enterprise Account Executives, co-owning accounts and supporting strategic sales initiatives within the territory.</li><li data-start="1386" data-end="1536"><strong data-start="1386" data-end="1414">Product &amp; Feedback Loop:</strong> Represent the voice of the customer by feeding insights into Product and Engineering to shape roadmap and improvements.</li><li data-start="1538" data-end="1709"><strong data-start="1538" data-end="1573">Cross-functional Collaboration:</strong> Work closely with Sales, Professional Servic